Support

How can we help?

Questions about Zepfolio on the web, iPhone or Android? Email our team and a real person will get back to you.

Email support

To help us answer faster, include your company name, the device you're using (for example iPhone or a web browser), what you were trying to do, and a screenshot if you have one. Please never send passwords or full card numbers.

Email us

Common questions

Can't sign in?

Use "Forgot password" on the sign-in screen to get a reset link by email. If you signed up with Google or Apple, use that same button again.

Go to sign in

Need access to a company or tool?

Each company's owner or administrator sends invites and decides which tools you can use. Ask them first; they can add you in minutes.

Gym or club member?

For bookings, billing or your membership, contact your club's front desk. For trouble with the member app itself, email us.

Delete your account

You can ask us to delete your Zepfolio account and personal data at any time.

Request deletion

Zepfolio is operated by Zepfolio LLC. Read our Privacy Policy and Terms & Conditions.